about us

J. Farrington Consulting helps people to solve business problems and take advantage of untapped opportunities.

Everyone and every organization has opportunities for improvement. Most people and organizations even have problems! For example:

• People don’t know what to do.
• They don’t know how to do it.
• They can’t get started.
• Their efforts show a lack of focus.
• Things don’t get finished on time.
• There are too many errors.
• Managers don’t delegate.
• People aren’t working as a team.
• Conflict gets in the way of getting things done.
• The organization of the organization isn’t
• These processes are inefficient, impossible, or irrational.

• The change coming up may cause a huge lack of productivity.
• The training program isn’t working.
• New people aren’t getting up to speed fast enough.
• The new training staff should use instructional design.
• Executives, managers, HR folks, and/or the training people should have more of a performance focus.
• We need a strategy for learning and performance improvement

We work with companies that want to align their organizations to increase the contribution their people can make to business results. Our customers recognize that people are their most important asset and they want to make sure that they are able to make their best contributions.

Our services include developing training and performance improvement strategies and programs. When there is something keeping employees from doing their best work-a lack of knowledge, skills, motivation, tools, or processes-we figure out what the barriers are to their achievement and then create solutions to remove those barriers.

Our expertise is in performance technology and instructional design. We take a human performance, systems approach to making improvements in an organization. We help your company improve the performance of managers and employees to achieve superior business results. The types of consulting and solutions we provide include:

• Diagnosis: figuring out what is going on, what causes it, and how to fix it
• Knowledge solutions: training, coaching, job aids, information, feedback, web-based solutions
• Motivation solutions: helping employees to choose, persist, and engage with desired tasks to achieve important results
• Organizational and environmental solutions: design and creation of structures, rational processes, methodologies, tools, templates, etc.
• Evaluation: measuring results to ensure that business goals are achieved

In addition to working directly on projects to improve business results, we also work with training and performance improvement organizations to help them improve their knowledge, skills, and practices. We assist training organizations to transition into performance improvement organizations, providing workshops, coaching, plans, and consulting, as appropriate.

At J. Farrington Consulting, we work with people in a variety of organizations—large, small, old, new, high tech, retail, financial, governmental, academic, nonprofit, and local to Silicon Valley or across the country. The common denominators are requirements for learning, organization alignment, or improved performance. Here is a list of some of our clients:

Cadence Design Systems
California Community Colleges
California State Automobile Association
Cisco Systems
Darryl L. Sink & Associates
Dell Computer
Fireman’s Fund Insurance
GemStone
Hewlett-Packard Company
Intel
International Society for Performance
  Improvement

Levi Strauss & Co.
Pacific Rim Capital
Precept
Proctor & Gamble
Oracle
SanDisk Memory Systems
Sun Microsystems
Taco Bell
UltraLink
University of Southern California
VERITAS Software